Matrix (Computer Support)
Limited takes the issue of your privacy seriously. We have, therefore,
created this policy in order to demonstrate
our firm commitment to the ongoing protection of the personal information
you provide to us when accessing www.matrixcomputers.com ("this
Web Site").
1. WHAT THIS POLICY COVERS
1.1. This policy covers our information gathering and dissemination
practices in relation to personally identifiable information that
we collect when you access this Web Site. The information may be
stored manually or electronically.
1.2. This policy does not apply to the practices of companies that
we do not own or control, or to people that we do not employ or manage.
We may from time to time provide links from this Web Site to third
party web sites. Since we do not control these web sites, we encourage
you to review the privacy policies posted on them.
1.3. We are aware of, and comply with, our obligations under the
Data Protection Act 1998 which can be found at www.dataprotection.gov.uk.
2. INFORMATION COLLECTION AND USE
2.1. When using this Web Site you may encounter various areas where
you will be asked to enter personally identifiable information.
For example, if you want to apply for a job you may encounter forms
that ask for details such as your name, address and other contact
information.
2.2. We also automatically receive and record information on our
server from your browser including details relating to the pages
you have accessed. We may maintain a database of which areas of this
Web Site you have visited and what information you have browsed or
downloaded.
2.3. We use information for three general purposes - to customise
the content you see, to fulfil your requests and to contact you about
special offers and new products and services. For example, email
correspondence is used to raise and respond to issues and inquiries
of all types, and to distribute information about us, and our products
and services. If you are a job applicant the information you provide
will be used to determine your suitability for a position and, if
applicable, in determining terms of employment or engagement. It
may also be included in management information used to monitor recruitment
initiatives and equal opportunities policies. Details may be disclosed
to third parties (such as educational institutions, present and past
employers, employees and officers of Matrix, credit reference agencies,
etc.) for reasons such as the verification of, or obtaining extra,
information if required by law, or for the purposes of Matrix's business
requirements (e.g. auditors or third party service suppliers). We
may retain any information for up to twelve months in case suitable
vacancies arise, unless you tell us otherwise.
3. INFORMATION SHARING AND DISCLOSURE
3.1. will not sell or rent your personally identifiable information
to anyone without your consent.
3.2. will send personally identifiable information about you to
other companies or people when:-
3.2.1. have your consent to share the information;
3.2.2. need to share your information in order to comply with you
request. Unless we tell you differently, these companies do not have
any right to use the personally identifiable information we provide
to them beyond what is necessary to assist us;
3.2.3. are required to do so by a court order or other legal process;
or
3.2.4. find out that your actions on this Web Site violate the Terms
of Access, our terms and conditions of business or any of our other
usage guidelines for specific products or services.
4. COOKIES
4.1. This Web Site does not currently utilise cookies or web bugs.
5. SECURITY
5.1. We will take all appropriate steps to keep your personal information
confidential. In addition, this Web Site has security measures
in place to protect the loss, misuse and alteration of the information
under our control. Access to your personal information is limited
to people who need it to do their job.
5.2 The internet and use of e-mail are not secure and by using these
methods to communicate with us you accept that there are risks associated
with sending information via this method.
6. UPDATING AND DELETING INFORMATION
6.1. We need your help in making sure your personal information is
correct in our systems. Please notify us of changes to your name,
address, title, telephone number or email address. You may also
request details and copies of the information we hold about you
and may request that we correct any such information. We may charge
for supplying you with the information and may require proof of
your identity before we supply it to you.
6.2. This Web Site provides you with the opportunity to opt-out
of receiving communications from us and our partners at the point
where we request information about you.
6.3. In addition, you can email us at info@matrixcomputers.com if
you would like us to remove your information from our database or
stop sending communications to you. Please note that personal information
may remain in back-up storage for a period of time after your deletion
request. This may be the case even though no information about your
account remains in our active user databases.
7. CHANGES TO THIS POLICY
7.1. We may amend this policy from time to time. If we make any substantial
changes in the way we use your personal information we will endeavour
to notify you by posting an announcement on this Web Site.
Any queries regarding this privacy policy should be directed to
our Company Secretary at Hawthorn House, Hawthorn Road, Chippenham,
Wiltshire SN15 1BU.