Matrix
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support and maintenance
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We don't have a crystal ball nor can we predict the future, but as far as IT goes we do have the next best thing.

Our bespoke services provide a single point of contact for all your hardware and software support requirements.

Our proactive approach to support and maintenance warns us of potential problems before they become critical to the running of your company - With a remote support link to your site we can respond immediately often resolving problems in minutes.

If your problem cannot be resolved remotely one of our UK wide field engineers will be dispatched to site already armed with the knowledge and a solution.

All of our engineers are directly employed and all have industry recognised accreditations.

Whether you want to outsource the running of your entire IT infrastructure or to provide second-line support to free up existing IT support staff, we provide the skills and experience to help you.

Further information

 
 

Features
• National coverage
• Proactive fault prevention
• Remote access & monitoring
• Printer maintenance
• Loan equipment
• Software support
• Regular service delivery reports
• Documentation of all systems
• Flexible IT support
• Extranet access
• Consumable supply

compaq cisco

 

Matrix (Computer Support) Ltd 2008