Why Choose Matrix?

You might think that all IT support companies offer the same old services, and most of the time you would be correct. But not with us. So what do we do that’s different to everyone else?

A wealth of experience

All of our engineers are qualified to the highest possible standard and have on average 10 years experience in IT support. 96% of issues raised with our engineers are fixed the first time and within the agreed time limit.

We do our very best to save you money

In this tough economic climate we understand that everyone is doing their best to make their money go that little bit further. That is why we always offer you the most cost effective solution to your problem, and never over sell or over complicate things.

No company is too big or too small

We deal with a wide range of companies from large corporations to sole traders. With us you will never be treated like a small fish in a big pond. We guarantee to offer you the highest possible level of service whatever your size.

We won’t waste your time

Asking everyone to stop working in the middle of the afternoon whilst the server is down for maintenance can be very expensive and disruptive. That is why whenever possible we schedule server upgrades and maintenance outside of normal working hours.

The Personal Touch

When you set up an account with us you will be offered a bi-annual IT strategy and planning review with your personal account manager.

Tailored service just for you

We don’t take a one size fits all approach to IT. We appreciate that everyone is different and has their own unique needs, so we tailor our services to fit around you. We will always offer you what is best for you, not easiest for us.

News and Events

We are pleased to welcome Chris Wallace into the Matrix sales team

Posted: November 4, 2011

Chris has been with us for 3 weeks and has already demonstrated his IT Sales knowledge by completing and passing the VMWare Sales Professional qualification. Chris will be working within the Matrix team over the coming months to educate companies on all the services Matrix can offer including Cloud Computing, VMWare and our fully managed IT Support packages.

Matrix Retains Microsoft Gold Partner Status

Posted: September 16, 2011

As part of the Trisoft Group, we are delighted to announce we have again retained our Microsoft Gold Partner status.

Demonstrating our on going ability to deliver Microsoft projects, our commitment to training our staff and feedback from our loyal customer base, all provided the base to our renewal. As Microsoft have made the renewal process more stringent this year, we are delighted to again obtain the Gold Partner Status.

We would like to thank all of our employees and our customers who helped us with the renewal process.

Home

Who are we

What we do