What we do

Managed Services

While all companies have systems that are key to the successful running of their business, the management of those systems is not a core activity. Our aim is to partner our clients in the provision of secure and robust delivery of critical systems, allowing them to concentrate on their business. Click here to find out more about making us your IT partner

Support & Maintenance

We can’t predict the future, but as far as IT goes we do have the next best thing. Our proactive approach to support and maintenance warns us of potential problems before they become critical to the running of your company - With a remote support link to your site we can respond immediately often resolving problems in minutes.

Security

Small to medium sized businesses are very vulnerable to large scale worm or virus outbreaks, and IT security policies designed to safeguard the integrity of hardware, software and data are often overlooked. At a minimum, security threats to critical IT assets should be addressed and the loss of such should be detailed in Risk Assessment. Following a full audit we can provide you with a detailed risk assessment. Click here to take your first step towards a more secure system

Consultancy

Before there is a mention of technical components it is our priority to understand exactly what your business wants from your IT. Our consultants are trained to address your availability and your dependence on your IT systems, capacity and if your current infrastructure is meeting demands, to then offer effective solutions. Click here to book a meeting with a consultant.

Project Management

As the saying goes “fail to prepare then prepare to fail”. At Matrix we recognise that planning and controlling any IT project from start to finish is vital to the success of that project. We will provide you with a dedicated project manager from the inception to completion of your project. Remaining flexible to changing needs, whilst identifying and controlling the risks inherent in all IT projects our Project Managers will ensure success.

Disaster Recovery

The amount a disaster effects your company is wholly dependent upon how much preparation that has been put in place before hand. Our aim is to assess all of the risks and make cost-effective risk reduction; therefore recovery generally should be the last resort. However, when disaster strikes, the priority is to reinstate the system as quickly as possible to minimise costly business disruption.

IT Procurement

Sourcing the right hardware and software can be time consuming and frustrating. As part of our commitment to partnering clients, Matrix offer a wide range of cost effective hardware and software procurement services. Matrix's relationship with major manufacturers and distributors ensures that you don’t have to chase multiple suppliers to source the right product to fit your needs.

Anti Virus & Anti SPAM

Matrix offer MailController, a fully managed service providing complete protection from viruses, malicious content and spam hidden inside Internet email. Because MailController is a managed service there is no hardware or software expenditure, you simply subscribe to the service. All inbound and outbound emails are interrogated by Mailcontroller at the Internet Service Provider level, ensuring that that all junk mail is filtered and prevented from being sent to your network.

The on-line customer management portal gives you the ability to set-up, manage and control your mail in terms of configurable spam thresholds, white list, black lists and delivery reports.